Social Services
Social Services is now called Community and Adult Care. This department works in partnership with individuals, groups, communities and other organisations (including the National Health Service) to protect older people. There is an adult services Helpdesk with trained customer service officers to help you search for information.
Community and Adult Care (Your Circle) has a range of people working to provide this:
- A social worker – assesses and plans the support needed by people at home. They will either arrange the support package or organise a direct or indirect payment for you to purchase your own choice of care.
- A care manager – usually a social worker but may be someone like a district nurse, an occupational therapist or someone from a home care organisation performing the same role.
- An occupational therapist –provides rehabilitation at home using daily activities and can advise on and arrange adaptations to the house to enable safe living.
This team can organise a range of services for people with dementia who live at home. This could include:
- Personal care – assistance with washing and dressing etc.
- Preparation of meals
- Assistance with shopping and pension collection
- Arranging respite care
- Arranging residential and nursing care
- Support following discharge from hospital for a short period
Contact the Community and Adult Care department in your area
Cheltenham Office
Sandford Park House
39/41 London Road
Cheltenham
GL52 6XJ
Telephone 01242 532500.
Cheltenham Office (Hesters Way)
(Housing and Social Care)
Edinburgh House
Coronation Square
Cheltenham
GL51 7SA
Telephone 01242 532500.
Cotswold Office
The Old School
47 Lewis Lane
Cirencester
GL7 1EB
Telephone 01285 881000.
Forest Office
Dean House
Station Street
Cinderford
GL14 2JF
Telephone 01594 820500.
Gloucester Office
Quayside House
Quayside Wing
Gloucester
Telephone 01452 426000
Minicom 01452 426006.
Stow-on-the-Wold Office
Victoria House
Sheep Street
Stow-on-the-Wold
GL54 1AA
Telephone 01451 832272.
Stroud Office
Health Centre
Beeches Green
Stroud
GL5 4BH
Telephone 01453 760500.
Tewkesbury Office
Church Street
Tewkesbury
GL20 5SW
Telephone01452 328200.
Cheltenham General Hospital (Social Work Team)
Sandford Road
Cheltenham
GL53 7AN
Telephone 08454 223052.
Gloucestershire Royal Hospital (Social Work Team)
Great Western Road
Gloucester
GL1 3NN
Telephone 08454 226582.
If you need to make contact over the weekend or in the evening the Emergency Duty Team can be contacted on 01452 614194. There is an answer machine so that you can leave your details and someone will call you back.
List of local domiciliary agencies for Gloucester.
Community Teams
Multi-disciplinary, multi-agency health and social care teams offer specialist assessment,treatment and care specifically to older adults with dementia and their carers, in their own homes and the community. Most service users are referred by their GP and other health or social care professionals but referrals can also be made by carers and the service user themselves. These are the teams for Gloucestershire. The teams consist of Social Workers, Community Psychiatric Nurses and Occupational Therapists.
Occupational Therapists
A person with dementia is entitled to a specialist assessment (for assistive equipment and adaptations), by an occupational therapist (OT).
An occupational therapist (OT) can visit the home to assess whether items such as handrails, grab rails or level access showers/baths would be helpful. Most people find the OT's visit and subsequent adaptations very helpful.
If you need to contact an occupational therapist, call the Customer Service Centre in your local Community Adult Care department on the above number.
